Click & Collect


40% Off Shoes

Home DeliveryClick & Collect**

DELIVERY STATE ORDER BY
VIC Sunday 17th December '17
NSW Saturday 9th December '17
QLD Saturday 9th December '17
SA Saturday 9th December '17
TAS Saturday 9th December '17
WA Saturday 9th December '17
NT Saturday 9th December '17

Delivery state refers to all metro & regional areas.
**December delivery & dispatch times may be delayed due to high order volumes.

Shop Online with FREE Delivery to Store

It's Simple, Convenient & Saves You Time!

Click & Collect allows to you order Online at TakingShape.com and then visit your favourite Australian Boutique* to collect your order once it arrives.

*PLEASE NOTE
Click & Collect is currently only available in all Australian Boutiques. Not available in Australian Myer, Clearance Stores or any New Zealand stores.

Click & Collect is only available on Full Priced and Sale styles. Click & Collect is not on Clearance styles.

Click & Collect orders can take 7-10 Business Days to arrive in store once an order has been processed.

  1. Shop Online at TakingShape.com
  2. Select Click & Collect as the Delivery Method
  3. Select the Store* you would like your Order Delivered to
  4. Enter your Payment details & Confirm your Order
  5. Wait for your Order Collection Email (letting you know that your Order has arrived) & Collect it In Store

*PLEASE NOTE
Click & Collect is currently only available in all Australian Boutiques. Not available in Australian Myer, Clearance Stores or any New Zealand stores.

Click & Collect is only available on Full Priced and Sale styles. Click & Collect is not on Clearance styles.

Click & Collect orders can take 7-10 Business Days to arrive in store once an order has been processed.

Want to know more? Read our FAQs below

 

  • Click & Collect is a free delivery service that allows you to place an order Online and have your order delivered to a Taking Shape Boutique in Australia, ready for you to collect at your convenience.

  • Click & Collect is a FREE delivery method.

    1. Shop Online at TakingShape.com
    2. Select Click & Collect as the Delivery Method
    3. Select the Store that you would like your Order delivered to
      - You can either search by state or postcode
    4. Enter your payment details & confirm your order
    5. Wait for your Order Confirmation Email - letting your know that your order is has arrived in store and is ready to collect

  • All Full Priced and Sale styles are available for Click & Collect.

    Clearance styles are not available for Click & Collect. If you have a Clearance item in your order, you will not be able to choose Click & Collect as a delivery method.

  • Click & Collect is available for Free Delivery to all Taking Shape Boutiques within Australia.

    Currently Click & Collect is not available for delivery to Myer & Clearance Stores within Australia or Taking Shape Boutiques and Clearance Stores within New Zealand.

  • Click & Collect is only available for Full Priced and Sale styles. If you are purchasing a Clearance item (shown with a yellow Clearance banner); then Click & Collect will not be available as a delivery method – this order can only be sent via Home Delivery.

    If you want your order delivered via Click & Collect then you will need to remove the Clearance item from your order.

  • Click & Collect is only available for Australian Taking Shape Boutiques.

    Click & Collect is currently not available for:

    • Taking Shape Myer Stores (within Australia)
    • Taking Shape Clearance Stores (within Australia)
    • Taking Shape Boutiques (within New Zealand)
    • Taking Shape Clearance Stores (within New Zealand)
  • Click & Collect delivery will vary slightly depending on what store your order is being delivered to.

    Generally, Click & Collect orders will be delivered to store within 4 to 7 Business Days after the order has been processed.

    ACT Boutiques 4 to 8 Business Days
    NSW Boutiques 4 to 7 Business Days
    NT Boutiques 6 to 9 Business Days
    QLD Boutiques 4 to 7 Business Days
    SA Boutiques 3 to 6 Business Days
    TAS Boutiques 4 to 7 Business Days
    VIC Boutiques 3 to 7 Business Days
    WA Boutiques

    4 to 7 Business Days

    Please Note:Click & Collect deliveries to Kalgoorlie may take up to 8 Business Days to be delivered.
  • You can track your Click & Collect order online by signing in to your Account.

    You will see your Order status listed as:

    • Pending - means that order has been received and is ready to be processed
    • Payment Taken - means that payment has been taken for your order & is in transit to store
    • Received In Store - means that your order has arrived in your designated Taking Shape store and is ready to be collected
  • You will receive an 'Order Collection' email when your order has arrived in your designated Taking Shape store and is ready for collection.

    Please wait until you receive this Order Collection email before heading into store to collect your order.

  • To collect your Click & Collect order you need to show your Order Confirmation or Order Collection Email. This can be printed or shown on your smartphone.

    You are also able to show identification that lists your name, such as Credit Card, Medicare Card or Driver's License.

  • If you are unable to collect your order and have listed a Nominated Person with your order, they need to bring photo identification, such as a Driver's License or Passport.

    This is to ensure that they are the authorised person to collect your Click & Collect order. They will also need your Name and Order Number.

  • Once a Click & Collect order arrives in store, you will have 5 (five) weeks to collect your order.

    • You will receive an Order Collection Email when your order arrives in store.
    • If you have not collected your order within 2 (two) weeks, you will then receive an Order Collection Reminder Email.
    • If the order is not collected within a further 2 (two) weeks, the store will contact you via telephone to arrange a collection time.
    • If the order is not collected within the next 7 (seven) days, then the order will be returned to the Online Store and a Refund processed.
  • No, unfortunately once your order has been submitted we are unable to change the designated Click & Collect store. Once your Click & Collect order arrives in store however, we are able to send it to another location for an AU$9.95 Delivery Fee.

  • No, unfortunately once your order has been submitted we are unable to change it from Click & Collect to Home Delivery or vice versa. Once your Click & Collect order arrives in store however, we are able to send it to another location for an AU$9.95 Delivery Fee.

  • Yes, you are able to list a Nominated Person when placing your Click & Collect order online. This person will be required to show photo identification when collecting the order on your behalf in store.

  • We're not happy if you're not happy. You can return or exchange your Click & Collect order in any Australian Taking Shape Boutique or by sending your order back to our Online Store.

    Please refer to our Returns Policy here